TEEC provides whatever is necessary to accelerate your system implementation. We carry out the installation, training and customer support needed for you to be successful.
Our experts will address your business needs on a global, regional and industry-specific level, working with you to determine the scope of a successful solution.
Deployment Types
Pivotal MarketFirst can be deployed by any organisation that executes campaigns, regardless of whether they are a global enterprise or SME, to improve the processes, execution, analysis and reporting of these campaigns.
TEEC provides five deployment options:
- Installed - The Installed solution enables clients to purchase an annual or perpertual license to use Pivotal MarketFirst and install the Pivotal MarketFirst application on their server(s). TEEC can provide both "User" and/or "Application" support services to the client should this be required.
- Hosted - The Hosted solution enables clients to purchase an annual license to use Pivotal MarketFirst and to outsource the hosting of the application to TEEC who take full responsibility for hosting and provision of the necessary hardware. TEEC can provide both "User" and/or "Application" support services to the client should this be required.
- ASP - The ASP or Application Service Provider solution enables clients to purchase a fully managed solution on a campaign by campaign basis if required. TEEC provides the client with their own dedicated Pivotal MarketFirst system and takes full responsibility for hosting and support.
- Education and Training - TEEC will deliver the education and training your team needs anytime, anywhere. Our professional services team possesses the product knowledge, technical skills and experience to get your team quickly up and running.
- Ongoing Customer Support - Our goal is to provide rapid solutions to all queries. Present us with a problem and we will immediately seek out the most effective solution in a straightforward, clear-cut manner.
Additional questions can be answered either by e-mail, support agent chat or telephone — three options for you to choose from for optimal support effectiveness.